The IBM Solution

What is PSAT?

IBM PreSalesAdvisor Tool (PSAT) is a cloud-based pre-sales platform for verified technology configurations, deployed for IBM in more than 155 countries, with 31,500 registered users, 12,900 resellers, and is globalised, covering 27 languages, currencies and cultures.

The History of PreSalesAdvisor Tool (PSAT) for IBM

A pre-sales advisor tool for an integrated supply chain process

PreSalesAdvisor platform was originally created as a tool to integrate supply chains for IBM. It was designed to allow resellers to view distributors' stock and entitled pricing, while configuring servers and storage ranges. The primary goal was to automate inefficient and slow manual processes; the configuration tool steadily increased IBM's return on investment and improved their relationships with resellers and partners.

Deployment in under 12 months

IBM's initial development was 9 months. We managed to deliver a powerful CPQ software in under 12 weeks. From prototyping to data cleansing and deploying, the IBM PSAT configurator streamlines the whole quote-to-cash process. The biggest challenges in the pre-sales such as difficulty finding product information, confusion around customer needs, inconsistent customer journeys, issues with discounts rules, time wasting and manual processing are all solved with PSAT, creating streamlined customer journeys and maximising profits.

My first deal registration via PSAT works super! Major Improvement, we save days because of this!

Tech Data

Sweden

Superb! This looks so easy.

Load System

Sweden

PSAT is very easy to use. Much better than existing systems

CaralData

Norway

Revolutionary!

Avnet

Sell more with PSAT

IBM wanted to become more competitive in their quoting processes. Nowadays, machine learning and artificial intelligence enhance capabilities that make buying and selling a lot smarter and proactive. Guided selling with virtual advisors helps sales reps focus on their top priorities tasks and also guides the customers in their journey to self-serve.

PSAT puts the user at the center of the solution. Through cognitive search, users can search across brands, products, services, existing configurations, competitor name, brand model and many others.

Rich content is important in providing enough information so the customer feels confident in their decision and is more like to buy. Our enhanced rich product features highlights key selling points, competitive analysis, compatible options, and links to digital documentation, internal/external resources that the user can show to other parties involved in the decision-making process.

See the features