Pre-sales Configuration Solution for IBM

What is PSAT?

IBM PreSalesAdvisor Tool (PSAT) is a cloud-based pre-sales platform for verified technology configurations,
deployed for IBM in more than 155 countries, with 31,500 registered users, 12,900 resellers,
and is globalised, covering 27 languages, currencies and cultures.

The History of PreSalesAdvisor Tool (PSAT) for IBM

A pre-sales advisor tool for an integrated supply chain process

PreSalesAdvisor platform was originally created as a tool to integrate supply chains for IBM. It was designed to allow resellers to view distributors' stock and entitled pricing,
while configuring servers and storage ranges. The primary goal was to automate inefficient and slow manual processes; the configuration tool steadily increased
IBM's return on investment and improved their relationships with resellers and partners.

Deployment in under 12 months

IBM's initial development was 9 months. We managed to deliver a powerful CPQ software in under 12 weeks. From prototyping to data cleansing and deploying, the IBM PSAT configurator streamlines the whole quote-to-cash process. The biggest challenges in the pre-sales such as difficulty finding product information, confusion around customer needs, inconsistent customer journeys, issues with discounts rules, time wasting and manual processing are all solved with PSAT, creating streamlined customer journeys and maximising profits.

What our customers say about PreSalesAdvisor

"My first deal registration via PSAT works super! Major Improvement, we save days because of this!" Tech Data, Sweden

"Superb! This looks so easy."
Load System, Sweden

"PSAT is very easy to use. Much better than existing systems." CaralData, Norway

"Revolutionary!"
Avnet, UK

Sell more with PSAT

IBM wanted to become more competitive in their quoting processes. Nowadays, machine learning and artificial intelligence enhance capabilities that make buying and selling a lot smarter and proactive. Guided selling with virtual advisors helps sales reps focus on their top priorities tasks and also guides the customers in their journey to self-serve.

PSAT puts the user at the center of the solution. Through cognitive search, users can search across brands, products, services, existing configurations, competitor name, brand model and many others.

Rich content is important in providing enough information so the customer feels confident in their decision and is more like to buy. Our enhanced rich product features highlights key selling points, competitive analysis, compatible options, and links to digital documentation, internal/external resources that the user can show to other parties involved in the decision-making process.

See the Features

Facts and figures at a glance

PSAT was created for high volume of enquiries
Available in 150 countries and translated into 27 languages
Has over 300 distributor feeds
Over 2000 resellers in the network
An overall community of 25,000 people
1000 configurations per day
Over 3000 configurable models available
Multiple brand support
Real-time special pricing capability
Reseller and distributor global deal registration
Full integration into SalesForce Opportunity Management System
Fully role driven
End user portal
Full support to entitlements engine (marketing campaigns)

See PreSalesAdvisor in Action

Request a free demo, and let us show you how PreSalesAdvisor can transform the delivery of your products and services.

Request Demo

ICAEW Best Practice Best Value Digital Transformation

BSI ISO

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